Booking Policy
Code of Conduct
We may cancel a reservation where a guest does not meet the booking conditions, provides inaccurate booking information, fails to confirm or provide required payment details, breaches our house policies, appears intoxicated, behaves in a way that is abusive, unsafe, disorderly or unlawful, including during telephone conversations, or where we are unable to provide the reservation due to circumstances beyond our reasonable control.
Where we cancel for reasons within our control, any prepaid amount will be refunded.
Booking Deposit
A $75.00 per person deposit is payable in advance for dining reservations. This will be deducted from the bill when you dine.
If you are using a gift voucher, the deposit is still required to be paid. If the bill amount is below the booking fee after the gift voucher is deducted, the deposit will be refunded, partly or wholly, depending on the amount outstanding.
Cancellations
Three days' notice of cancellation or change of date is required, in which case a full refund applies. Bookings cancelled or changed within three days but with more than 24 hours notice will extend the prepayment to a future reservation. Your deposit will be forfeited if you cancel or change your date within 24 hours of your booking.
Large Party Cancellations
For reservations with six guests or more, seven days' notice of cancellation or change of date is required, in which case a full refund applies. Bookings cancelled or changed within five days but with more than 72 hours notice will extend the prepayment to a future reservation. Your deposit will be forfeited if you cancel or change your date within 72 hours of your booking.
Dietary Requirements
We are happy to modify the menu to cater to most dietary requirements; please inform us of any at booking.
Children
For safety reasons and the comfort of other guests, Sixpenny does not permit children under seven years of age. Due to the size of the restaurant, prams and strollers cannot be accommodated. We kindly ask that you would respect our policy when making a reservation.
Please also note that Sixpenny does not offer a children’s menu; our tasting menu can be varied slightly for older children if required.
Service Charge and Surcharge
All credit card transactions will incur a 1.6% surcharge, this includes tap & pay transactions.
Groups of five or more guests attract a 10% service fee applied to the final bill.
Reservation Timing
We recommend you allow approximately three hours for your experience. If you require to leave at a specific time, please let us know in advance so that we can adequately cater to your request.
We are unable to seat diners earlier than their allocated reservation time. Reduced menus may need to be served for diners who arrive after their allocated reservation time.
For Saturday lunch reservations, we require the table to be vacated by 5:00pm in order to reset for dinner.
Gift Vouchers
We are unable to accept vouchers that are not issued by Sixpenny. Menu and wine prices are subject to change without notice, and only the amount for which the gift voucher was purchased is redeemable.
Menu Price
Menu and wine prices are subject to change without notice.
